Plain English Summary: These are the rules for using StagHill. We provide fleet management software. You pay us monthly. We're not liable if things go wrong. You own your data. Either of us can end this agreement. UK law applies.
Welcome to StagHill Software ("StagHill", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the StagHill platform, including our website, web application, mobile applications, and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
If you do not agree with these Terms, you must not use the Service.
StagHill provides cloud-based fleet management software designed for haulage and logistics businesses operating in the United Kingdom and Europe. The Service includes:
Important: StagHill is a tool to assist with your operations. It does not replace professional customs advice, legal guidance, or regulatory compliance expertise. You remain responsible for ensuring your business complies with all applicable laws and regulations.
We aim to provide 99.5% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
The Service integrates with third-party services (such as Google Maps, payment processors, and government APIs). Your use of these integrations is subject to the terms of those third parties. We are not responsible for the availability, accuracy, or functionality of third-party services.
To use the Service, you must create an account. You agree to:
You are responsible for maintaining the security of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.
If you invite team members to your account, you are responsible for their actions within the Service. You must ensure all users comply with these Terms.
We offer a 30-day free trial of the Service. During the trial period:
If you do not subscribe before the trial ends, your access to the Service will be suspended. Your data will be retained for 90 days, after which it may be permanently deleted.
The Service is available on a subscription basis. Current plans, pricing, and features are displayed on our website. All prices are in British Pounds (GBP) and exclude VAT unless otherwise stated.
We may change our prices from time to time. We will provide at least 30 days' notice of any price increase. Continued use of the Service after a price change constitutes acceptance of the new pricing.
Subscription fees are generally non-refundable. However:
If payment fails, we will attempt to process the payment again and notify you. If payment cannot be processed after 7 days, your account may be suspended until payment is received.
You may use the Service only for lawful business purposes related to fleet management, logistics, and haulage operations.
You agree not to:
You retain all ownership rights in the data you upload to the Service ("Your Data"). We do not claim any ownership rights in Your Data.
You grant us a limited license to use, process, and store Your Data solely for the purpose of providing the Service to you. This license ends when your account is terminated.
We take data security seriously. Your Data is stored on secure servers provided by Google Cloud Platform (Firebase) located within the European Union. We implement appropriate technical and organizational measures to protect Your Data.
For details on how we collect, use, and protect personal data, please see our Privacy Policy.
You may export Your Data at any time through the Service or by contacting us. We will provide Your Data in a commonly used format.
Upon termination of your account:
The Service, including all software, content, design, trademarks, and other materials, is owned by StagHill Software Ltd and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes during your subscription period.
If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without restriction or compensation to you.
PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STAGHILL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
The limitations in this section shall apply regardless of the form of action, whether in contract, tort, negligence, strict liability, or otherwise, and shall survive any termination of these Terms.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:
We do not warrant that:
You agree to indemnify, defend, and hold harmless StagHill and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
You may cancel your subscription at any time through the Service settings or by contacting us. Cancellation will take effect at the end of the current billing period.
We may suspend or terminate your access to the Service:
Upon termination:
We may update these Terms from time to time. We will notify you of any material changes by email or through the Service at least 30 days before the changes take effect.
Your continued use of the Service after the effective date of the changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service before they take effect.
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating any legal proceedings, you agree to contact us and attempt to resolve the dispute informally. We will make good faith efforts to resolve any issue within 30 days.
If you have any questions about these Terms, please contact us:
Thank you for reading our Terms of Service. We've tried to make them clear and fair. If anything is confusing or you have questions, please don't hesitate to contact us.